Privacy Policy
How Power Plumbing Inc. collects, uses, and protects your information. The short version: we use your details to answer your inquiry and do the job, and we never sell them.
Effective date: October 21, 2026
Who We Are
Power Plumbing Inc. ("we", "us") is a licensed plumbing contractor located at 906 S. Edgewood Ln, Mt. Prospect, IL 60056. This policy describes how we handle personal information collected through our website, mypowerplumbing.com, and when you contact us by phone or email.
Information We Collect
We collect information you give us directly, and a small amount of technical data that comes with using any website:
- Contact and estimate forms: your name, email address, phone number, and the details of your project or request.
- Phone, text, and email: the contact information and project details you share when you reach out to us.
- Technical data: our hosting provider keeps standard server logs (IP address, browser type, pages visited) for security and troubleshooting.
How We Use Your Information
We use your information to respond to your inquiry, prepare estimates and bids, schedule and perform plumbing work, send invoices and warranty documents, and follow up on completed jobs, including sending care materials such as our Sump Pump Care Guide. We may also ask you, after a completed job, whether you would like to leave a review.
We do not sell your personal information, and we do not share it with third parties for their marketing.
Cookies and Embedded Content
Our website is intentionally simple. Pages on this site may include:
- Google Maps on our contact page, which loads from Google and may set Google cookies. Google's use of data is covered by the Google Privacy Policy.
- Google Fonts, which are loaded from Google's servers to display our typography.
- Form processing through WPForms on our WordPress site, used only to deliver your message to us.
How We Share Information
We share information only with service providers that help us run the business, such as our website hosting company, email provider, and form processing software. These providers process data on our behalf and are not permitted to use it for their own purposes. We may also disclose information when required by law.
SMS/Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have opted in to receive text messages from us, you can opt out at any time by replying STOP. For help, reply HELP or contact us at info@mypowerplumbing.com or 773.552.8552. Our SMS terms are described in our Terms of Service.
How Long We Keep It
We keep project records, estimates, and invoices for as long as needed for warranty coverage, accounting, and legal requirements. If you contacted us but no work was performed, you can ask us to delete your inquiry at any time.
Your Choices
You can ask us at any time to see the personal information we hold about you, correct it, or delete it where we are not legally required to keep it. Just call 773.552.8552 or email info@mypowerplumbing.com and we will take care of it.
Children's Privacy
Our website and services are directed at adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
If we change this policy, we will post the updated version on this page with a new effective date.
Contact Us
Questions about this policy or your data? Contact us:
Power Plumbing Inc.
906 S. Edgewood Ln, Mt. Prospect, IL 60056
773.552.8552 · info@mypowerplumbing.com